Privacy Policy

About Us

We deliver personalized outpatient care that empowers adolescents, young adults, and families to heal and thrive.

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Our Programs

Compassionate care tailored for teens and young adults to build resilience and lasting well-being.

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Privacy

Introduction

Portum Behavioral Health (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website portumbehavior.com (the “Site”) and use our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:

  • Name
  • Contact information (email address, phone number, postal address)
  • Date of birth
  • Health information relevant to treatment
  • Payment information

Non-Personal Information:

  • IP address
  • Browser type and version
  • Pages of our Site that you visit
  • The time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our services
  • To process your transactions and billing
  • To communicate with you, including responding to your inquiries
  • To personalize your experience on our Site
  • To improve our services and the functionality of our Site
  • To comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Healthcare providers involved in your treatment
  • Third-party service providers who perform services on our behalf
  • Legal authorities if required by law or to protect our rights
  • Insurance companies for billing purposes

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe

HIPAA Policy

We always ensure we inform our patients in full about their rights surrounding their medical records & rights to privacy.

Please Click HERE for a copy of Portum Behavioral Health’s HIPAA policy.

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